Scope and privacy roles

This Policy applies to personal information processed through homeflavor.lat and related communications with HomeFlavor. In this Policy, “HomeFlavor,” “we,” “us,” and “our” refer to the operator of the HomeFlavor storefront.

Our store is powered by Shopify. Shopify and other service providers may process personal information on our behalf, and some providers may also process information under their own privacy notices when they act independently. This Policy does not control the privacy practices of websites or services that we do not operate.

Personal information we may collect

The information involved depends on how you use the storefront, whether you place an order, and the choices you make.

Contact details

Name, billing and shipping address, email address, telephone number, and other details you provide when ordering or contacting us.

Order information

Products viewed or purchased, quantities, order totals, shipping method, delivery status, returns, refunds, and customer-service history.

Payment details

Payment information is handled by payment processors. We may receive limited transaction details such as payment status, card brand, and the last digits of a payment method, rather than complete card data.

Account information

Login credentials, saved addresses, order history, and account preferences when customer accounts are available and used.

Device and usage data

IP address, browser type, operating system, device identifiers, referring pages, pages viewed, interactions, approximate location derived from IP, and storefront performance information.

Communications

Messages, support requests, product questions, feedback, and other information you choose to send to HomeFlavor.

Preferences

Cookie choices, communication preferences, marketing consent, product interests, and language or region settings.

How information is collected

Directly from you

We collect information you provide when you complete checkout, create or use an account, request support, communicate with us, or submit information through the storefront.

Automatically through the storefront

Cookies, pixels, local storage, server logs, and similar technologies may collect information about devices and interactions. These technologies can support essential storefront functions, analytics, fraud prevention, personalization, and advertising choices.

From service providers and business partners

We may receive information from Shopify, payment processors, order and delivery providers, fraud-prevention services, analytics providers, marketing platforms, and other providers that support the operation of our store.

How we may use personal information

• Provide, operate, maintain, and improve the HomeFlavor storefront.
• Process orders, payments, fulfillment, delivery updates, returns, refunds, and related customer service.
• Respond to product questions, appliance-support requests, and other communications.
• Maintain customer accounts and remember requested preferences.
• Detect, investigate, and help prevent fraud, misuse, security incidents, and unlawful activity.
• Understand storefront performance and how customers navigate kitchen-appliance information and product collections.
• Send service messages and, where permitted, marketing communications based on your choices.
• Comply with legal, tax, accounting, reporting, and regulatory obligations.
• Establish, exercise, or defend legal claims and enforce applicable agreements.

How personal information may be shared

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Policy:

• Commerce and hosting providers, including Shopify and providers supporting storefront operation, customer accounts, and checkout.
• Payment providers that process transactions and help prevent payment fraud.
• Order and delivery providers that support fulfillment, shipment, tracking, returns, and customer notifications.
• Technology, analytics, and marketing providers that support site performance, measurement, customer communications, and advertising where enabled.
• Professional advisers such as accountants, insurers, auditors, consultants, and legal advisers.
• Authorities and other parties when disclosure is required by law, valid legal process, safety needs, or the protection of rights.
• Transaction participants in connection with a proposed or completed financing, merger, sale, reorganization, or transfer involving all or part of the business.

HomeFlavor does not sell personal information for money. Certain analytics or advertising activities may be treated as “sale,” “sharing,” or targeted advertising under some privacy laws. Where applicable, you may request to opt out through available storefront privacy controls or by contacting us.

Cookies, analytics, and privacy choices

Cookies and similar technologies can help the storefront remember your cart, support checkout, maintain account sessions, measure performance, understand product discovery, and provide relevant communications or advertising.

Typical categories

• Strictly necessary technologies support core functions such as security, cart activity, checkout, and customer preferences.
• Functional technologies remember optional settings and improve convenience.
• Analytics technologies help us understand site use and improve navigation, content, and performance.
• Advertising technologies may measure campaigns or support interest-based advertising where enabled and permitted.

You can use available cookie or privacy controls on the storefront, where provided, and adjust browser settings. Blocking certain technologies may limit some storefront features. Browser-based opt-out preference signals may be recognized where required by applicable law and supported by the storefront configuration.

Your privacy rights and choices

Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, or deletion of personal information; receive a portable copy; restrict or object to certain processing; withdraw consent; opt out of targeted advertising or certain disclosures; and appeal a decision concerning a privacy request.

You may also unsubscribe from promotional email by using the unsubscribe option in a message. Service or order-related communications may still be sent when necessary to complete a transaction or respond to a request.

Submitting a request

Contact us at info@homeflavor.lat or use the HomeFlavor contact page. We may need information to verify your identity and protect your account. Authorized agents may submit requests where permitted, subject to verification requirements.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Additional regional information

United States state privacy laws

Residents of certain states may have rights concerning access, correction, deletion, portability, targeted advertising, sale or sharing, sensitive information, and appeals. The availability and scope of these rights depend on the law that applies to you and to HomeFlavor.

California notice

The categories described in this Policy may include identifiers, customer records, commercial information, internet or electronic network activity, approximate geolocation, and inferences drawn from interactions. Sources, business purposes, and recipient categories are described in Sections 03 through 06. We do not knowingly sell or share personal information of consumers under 16.

European Economic Area, United Kingdom, and Switzerland

Where applicable, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests that are not overridden by your rights, or consent. You may have rights to access, correction, deletion, restriction, objection, portability, and withdrawal of consent, and you may contact the relevant data-protection authority.

International data transfers

HomeFlavor and its service providers may process information in the United States and other countries. Where required, appropriate safeguards may be used for transfers across borders.

Retention and information security

Retention

We retain personal information for as long as reasonably necessary to provide the storefront and customer service, complete transactions, maintain business and tax records, comply with law, prevent fraud, resolve disputes, and enforce agreements. Retention periods vary by the type of information and the reason it is used.

Security

We use reasonable administrative, technical, and organizational safeguards designed for the nature of the information and the risks involved. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Please protect account credentials and contact HomeFlavor promptly if you believe an account or communication has been compromised.

Children, third-party services, and policy changes

Children

The HomeFlavor storefront is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review the request.

Third-party services

Links or integrations may lead to services operated by others. Their privacy practices are governed by their own notices, and we encourage you to review those notices before providing information.

Changes to this Policy

We may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations. The “Last updated” date at the top of this page indicates the most recent revision.